Refund Policy
We stand behind our products and your satisfaction with them is important to us. However, because our products are non-returnable digital goods delivered via email to which you have immediate access, all sales are final and nonrefundable.

Nevertheless, we realize that exceptional circumstances may occur with regard to the character of the products we provide. We therefore, consider requests for refunds for the following limited and specific reasons:

  • Non-delivery of the product: Due to some transmission issues with your e-mail provider or your own mail server you might not receive an e-mail sent from us. In this case, we recommend contacting us for assistance. Claims for non-delivery must be submitted within 7 days from the date your order was placed. Otherwise, the product will be considered received and downloaded;
  • Download issues: Problems may occur while downloading the product. Claims regarding such issues must be submitted within 7 days. If you do not contact us directly during this period, the product will be deemed successfully downloaded and you will have no further right of redress or refund for any issues relating to downloading of the product.
Please note that we do not bear any responsibility for incompatibility of our products with third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions, etc.), other than those which are specified as compatible in a description available on the sales page of each product. We do not guarantee that our products are fully compatible with any third-party programs (including web host) and we do not provide support for third-party applications. Accordingly, other than as specified on the product’s sales page, we do not provide refunds based on incompatibility.